Frequantly Ask Questions

Do You Have Questions ?

Welcome to the Frequently Asked Questions (FAQ) page of Legacy Linen. Here, we have compiled a list of common questions and answers to provide you with quick and helpful information about our customer-owned goods industrial laundry services. If you have any further inquiries, feel free to contact our customer support team.

We hope these FAQs have addressed some of your questions about our services. If you have any additional queries or require further information, please don't hesitate to get in touch. We look forward to serving you and providing exceptional COG solutions for your business.

Customer-owned goods (COG) industrial laundry refers to a service where businesses retain ownership of their laundry items, such as linens, towels, uniforms, and other textiles, while outsourcing the laundering process to a professional laundry service provider like Legacy Linen. This allows businesses to have control over their laundry assets while benefiting from the expertise and resources of a specialized laundry company.

With our COG process, we work closely with your business to establish an inventory management system. We tag and track each item, ensuring accurate identification and tracking throughout the laundry process. You maintain ownership and control of your laundry assets while we handle the laundering, maintenance, and delivery of the items as per your requirements.

Choosing COG services offers several advantages, including:

Cost Savings: By owning your laundry items, you can eliminate rental fees and reduce overall laundry costs.

Customization and Branding: You have the freedom to customize your laundry items with your brand’s identity, including logos, colors, and designs.

Quality Control: As the owner, you set the quality standards and specifications for your laundry items, ensuring consistent results that meet your requirements.

Flexibility and Scalability: COG services can adapt to your business’s evolving needs, allowing for easy scalability as your operations grow.

Data and Reporting: You gain access to comprehensive data and reporting on your laundry inventory, enabling informed decision-making and process optimization.

To get started, simply reach out to our team via phone or email, and we will guide you through the process. We will discuss your specific requirements, inventory management, and any customization needs. Our experts will work closely with you to develop a tailored COG solution that meets your business’s unique demands.

Absolutely! At Legacy Linen, we are committed to delivering high-quality laundry results that meet or exceed industry standards. Our experienced team utilizes advanced equipment, industry-leading practices, and quality control measures to ensure your laundry items are cleaned, maintained, and returned to you in pristine condition.

We understand the importance of security and confidentiality. Our facilities are equipped with robust security systems to safeguard your laundry assets. Additionally, our inventory management processes, including tagging and tracking, ensure accurate handling and minimize the risk of loss or mix-ups.

We cater to a wide range of industries, including hospitality, healthcare, restaurants, manufacturing, and more. Our COG services are designed to meet the unique laundry needs of businesses across various sectors.

The turnaround time depends on factors such as the volume of laundry, specific requirements, and your location. We work closely with you to establish a mutually agreed-upon schedule that meets your business’s needs. Our aim is to provide timely and reliable service while maintaining the highest quality standards.

You can contact our customer support team by phone at 602-540-3884 or by emailing us. Our friendly and knowledgeable team is available to assist you with any inquiries, requests, or concerns you may have regarding our COG services.